WHAT WE DO

On-demand and onsite senior operational leadership; embedded within and working seamlessly with the senior leadership team and all operating functions. Free up time of the CEO/Founder from day-to-day tactical work; synchronize all the pieces of the business and “run the ship”.

Tactical day-to-day leadership to ensure everyone is heading in the same direction. Team leadership and training. Meeting cadence, agendas and tools for success. Execution of scaling plan. Operational KPIs and reviews.

Operational accountability for the organization. Create focus and consistency. Ensure everything runs smoothly. Clarity and alignment on vision and execution. Drive towards goals and mission. Integrate all functions seamlessly. 

Cost improvement strategies for turn-around times. Development of a strategic plan - people, process, systems, timelines, resources to achieve goals in the most cost-efficient and sustainable manner. Current vs future assessment. Issues identification and resolution. 

Transformed end-to-end operational model; aligned systems, process and people for a streamlined delivery experience. As a result, the company experienced 30% margin increase from efficiency improvements realized from the transformed model.

Developed strategies for start-up to grow its business. Included market positioning, partnerships strategy, operational alignment and execution. As a result, the company was able to go from zero market penetration to 21% in 18 months.

Developed and executed operational plan to grow footprint into new markets that had never been penetrated. Seamlessly integrated people, process and systems handoffs to deliver a consistent customer experience. As a result, the company grew revenue by 86% in these new markets.

Senior level member of the team that led acquisition and integration of new market assets. Integrated operations for multiple models. As a result, the company realized 10% year-over-year savings from operational synergies.